Terms of Use

1. Who we are

Aoora: Relationship Map on aoora.app is provided by AOORA APPS, LLC, a Delaware limited liability company, 131 Continental Dr, Suite 305, Newark, DE 19713, USA ("we", "us"). Contact: support@aoora.app.

2. The service

Aoora: Relationship Map is an automated software service that calculates compatibility reports, charts and daily notes from the birth data you enter. It is provided for entertainment and self-reflection and is not medical, psychological, financial or legal advice.

3. Your account

You need an account to use the service. Keep your sign-in details private and tell us if you think someone else has access to your account. You must be at least 18 years old.

4. Subscriptions and payments

Plans, payment, automatic renewal, cancellation and refunds of subscriptions are governed by our Subscription Terms. Partner sketch packs bought in your Aoora: Relationship Map account are one-off purchases, not subscriptions: each is charged once to the saved card you paid your subscription with, under the same statement descriptor, and never renews.

5. Refunds

Refund requests are handled under our Refund Policy.

6. Acceptable use

Do not misuse the service, try to access other people's data, interfere with its operation or enter data about another person without their permission.

7. Liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have as a consumer under the law that applies to you.

8. Changes and governing law

We may update these terms; for significant changes we will tell you by email or in the service before they apply. These terms are governed by the laws of the State of Delaware, USA, without limiting mandatory consumer protection in your country.

9. Your statement, your email and billing questions

Aoora: Relationship Map payments are shown on card statements as AOORA.APP.

We send access details and the confirmation of your purchase to the email address you gave when you paid. Please check the spelling and your spam folder. If nothing arrives, email support@aoora.app and we will help you regain access.

If a charge seems wrong, write to support@aoora.app first and include the date and amount. We reply within 2 business days and correct any charge made in error. You can contact your bank whenever you wish. If a bank dispute is opened on a payment, we may share the records of the purchase (date, amount, email, delivery of access and the confirmation you gave at checkout) with the bank and our payment provider, and we may pause the access that payment covers while the dispute is open.

10. Contact

AOORA APPS, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA. Email: support@aoora.app.