Support.
Questions about your account, a charge or a subscription? A person reads every message and usually replies within one business day.
Send a message.
Frequently asked questions.
How do I cancel my subscription?
Web purchases: sign in, open Profile → Manage subscription and turn off renewal, or email [email protected] from the address used at checkout with the subject “Cancel”. App Store: Settings → your name → Subscriptions. Google Play: Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel a subscription.
Will my subscription renew automatically?
Yes. Subscriptions renew at the price and billing period shown before you paid, until you cancel. You keep access until the end of the period you have already paid for.
I don't recognise a charge. What should I do?
Email [email protected] with the date, the amount and the last four digits of the card. We will identify the payment and help — usually faster than a bank dispute.
How do I request a refund?
Web purchases: email [email protected] with the subject “Refund request”. Refunds follow our Money-Back Policy and applicable law. App Store and Google Play purchases are refunded by Apple or Google through their own support pages.
I can't sign in or didn't receive my access email.
Check your spam or promotions folder for the email from us. You can also open the Log in page and request a new sign-in link. If it still doesn't arrive, write to [email protected] from the email you used at checkout.
How do I change my email or delete my account and data?
Email [email protected] from your account email. We confirm your identity and complete the request within the time required by law. Deleting your data does not cancel a store subscription.
Is my payment information safe?
Payments are processed by PCI DSS-compliant payment providers. We never see or store your full card number.
Is the content medical or professional advice?
No. Our apps provide general wellness, self-reflection and entertainment content. They are not medical, psychological, financial or legal advice. See the Health & Content Disclaimer.
How quickly do you reply?
Usually within one business day. You can also call +1 (484) 457-8250.
Three ways, no friction.
- WEBBought on our websiteSign in, open Profile → Manage subscription and turn off renewal. Or email [email protected] from the address used at checkout with the subject “Cancel”. Cancel before the end of your current period to avoid the next charge.
- iOSBought on the App StoreSettings → your name → Subscriptions → select the app → Cancel Subscription, at least 24 hours before renewal.
- ANDBought on Google PlayGoogle Play → Profile → Payments & subscriptions → Subscriptions → select the app → Cancel, at least 24 hours before renewal.
Deleting the app does not cancel a subscription. Plans & billing · Subscription Terms · Money-Back Policy · Log in
- Company
- AOORA APPS, LLC
- Address
- 131 Continental Dr, Suite 305
Newark, DE 19713
United States